Frequently asked questions

Part-time members: Monday - Friday, 8am - 8pm

Full-time members: 24/7

We don't have a car park but there is unrestricted on street parking nearby.

See contact & find us page for more info.

We are situated in Handbridge, a short walk from Chester city centre.

See contact & find us page for more info.

Part-time members: Yes, any time before you arrive.

Full time members: No.

We have trialed accommodating well behaved pets but unfortunately the consensus was that it didn't really work. We're sorry but Rover will have to stay at home.

Once you have booked and paid for a day at Industry you don't need to pay for anything else. We have a well stocked kitchen with great bean to cup coffee, a range of lovely teas and fresh fruit to keep you going.

Yes, we have two dedicated meeting rooms and two acoustic phone booths as well as a few other spaces you can use for calls or video chats. No need to book meeting rooms or booths, there's always room somewhere.

We do request that coworkers use meeting rooms and booths for no more than two hours per day so that everyone has a chance to use them.

For a short meeting during your day at Industry, no problem.

If it's to work with you throughout the day then they will need to book in and pay as well.

We have lockers for members' use. If possible, we will try and help out for non-members but can't guarantee it.

Yes, we have no minimum contracts so you're free to cancel or change your plan any time you need.

10 day pass members pay no monthly fees, pay as you go.

Unlimited day pass members pay for each month ahead on the date the plan was started and can pause/cancel the plan at any time.

Dedicated desk members pay for each month at the start of the month so just let us know any time before your membership renews if you need to change/cancel.

Yes, if you let us know by 4pm the work day before your booking we'll send your payment back, or let you book another day without charge.

You'll find out when you come ;)